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Email Capture & Email Archiving

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Email Capture & Email Archiving

Automatic Email Capture

 

This feature enables you to capture your emails directly from your email server by setting up email capture jobs with rules. Email jobs work in the background and will capture desired emails and attachments and save it to the Docsvault repository at regular intervals without any user intervention. This feature uses the POP & IMAP protocols supported by all email servers.
 
Automatic Email Capture solves many basic purposes:
- It allows for complete archival of email communications by sender, year, etc.

- It allows for capture of important business documents like orders, invoices, POs, etc.

- It makes searching for all email communications throughout the company accounts very easy  

- It is an indispensable tool for e-discovery and other audits & analysis  

 

Nowadays documents vital to the organization such a s correspondence, legal documents, applications, invoices and orders, are sent and received as emails or as email attachments. Docsvault's Automatic Email Capture enables you to capture your emails and attachments directly from your email server into Docsvault. You can even use captured email information like To, From, Subject, etc. fields along with dynamic fields like date and time to name and file the captured emails in the Docsvault repository. Docsvault will even create new folders on the fly as necessary.

 

An Administrator user can create Email Capture Jobs in Docsvault Server Manager dialog and fetch emails from any email server that supports POP (Post Office Protocol) and IMAP (Internet Message Access Protocol).

 

 

Creating Email Capture Jobs

 

From the Server Manager dialog on the server side click on the 'Email Capture' node. Click on the 'New' button to start up the configuration wizard. Email Capture jobs can be set in 4 simple steps.

 

Step1: Configure mail server and email account

Step2: Set capture rules

Step 2.1: Define rules based on criteria like name, email address, subject, body, attachments, etc. or capture all emails

Step 2.2: Set email filing configuration

Step 2.3: Set email attachment filing configuration

 

 

Step1: Configure Mail Server and Email Account

 

In Job Name, enter a relevant name for the capture job

In Job Description, describe the job to perform

Setup Email Account Information:

oType: Specify the IMAP/POP port type used by your mail server.

      By default IMAP uses port 143, unless you wish to use SSL encryption in which case generally the port is 993.  POP uses port 110 and 995 port for SSL.
      Check 'Use SSL encryption' to use encryption if your server supports it.

oServer: Enter the email server name e.g imap.yourdomain.com or mail.yourdomain.com.

oUsername: Specify the username for the email account. Note that if you are using email through a hosting provider you may have to enter your entire email address as your username.

oPassword: Specify the password for the username entered.

oNow verify the connection by clicking on the Verify button. This will enable the next "Select IMAP folder" drop down menu.

oSelect IMAP/POP folder: Select the desired folder to capture emails from. For incoming emails select INBOX.

oSpecify how often the mailbox should be checked for new emails. The default interval is set to 30 minutes.

oAfter Import: Specify the action to be performed on emails after importing into Docsvault.

Do Nothing: No action will be performed on the emails in the email server after being imported into Docsvault.

Delete Email: This option will delete all emails captured by Docsvault in the email server.

oClick on the Next button to set the capture rules.

 

Email Cap1

Email  Server & Account Configuration

 

 

 

Step2: Set Capture Rules

Each capture job can have multiple rules defined with multiple storage destinations. This allows for proper filing of documents in their respective folders based on predefined rules. Example: Automating storage of project purchase order in project order folder and correspondence in project communication folders.

 

Click Add button to open Rules Configuration dialog to add rules to capture the emails from specified email folder. See Rules Configuration.

Click Edit button to edit rules.

Click Delete button to delete the rule.

Click Copy Rule button to clone rules instead of creating new ones from scratch

Click Up or Down arrow to prioritized the rules for capture.

Click Next to proceed to the filing rules setup.

 

Email Cap3

 

Step 2.1: Rules Configuration

 

Enter the rule name and description.

Specify Capture Criteria:

oCheck the Capture All box to capture all emails in the specified email folder.

oSelect "Match all rules" to match all entered rules or

oSelect "Match any rule" to match any specified rule.

Now enter the criteria to match. You can add more criteria by clicking on the green + icon on the top right corner of the rules grid.

Specify Fetch From date to capture desired emails starting from specified date. Leave it blank to fetch all emails.

Click Next to proceed to the filing setup.

 

emailcapture_step2a

Capture Rules Configuration

 

Step 2.2: Email Filing Configuration

 

Email Filing Setup: Select this option to enable email filing.

oFile email to: Specify the location in Docsvault to save captured email messages. You can even use Dynamic Fields from the 'Dynamic Fields' drop down list box on the right. This will automatically file the emails into appropriate folders based on captured dynamic values. For example, a filing rule can be set to store email from different users in their own separate folders under the Communications\Emails folder (Communications\Emails\<<From Name>>). This will automatically file the emails from John Doe in the Communications\Emails folder under a dynamic subfolder named "John Doe".

oFile name: Captured emails are saved in the standard .eml format. The .eml file format is fully searchable and can be read in any standard email software. Define the standard file name and/or select the combination of dynamic fields to dynamically name the file based of its captured values. For example, <<From Name>>_<<YYYYMMDD>>  

oEmbed attachments in email: Select this option if you desire to import the email messages along with its attachment embedded into the email message.

oProfile:This section allows  you to set Profile values for email files to be imported. You can either select any email related <variable> like from, to, cc, subject etc. or enter a static value to be used.

Click Next to proceed to the attachment filing setup.

 

EmailCapture_step3

Email Filing Configuration

 

 

Step 2.3: Attachment Filing Configuration

 

Attachment Filing Setup: Select this option to configure attachments filing.

oFile attachment to: Specify the location in Docsvault to save the captured email attachments. Here too, you can define the location based on dynamic captured fields.  Docsvault will take the attachment of the email and file them into the appropriate folders based on dynamic values.

oFile name: Define the standard attachment file name or select the dynamic fields to dynamically name the file based on its captured values. e.g <<Subject>> <<From Name>> <<YYYYMMDD>>  

oFilter attachments by: You can filter attachments to be captured by its name or its file extension. e.g to save only PDF documents.(see image below)

oProfile:This section allows you to set Profile values for the attachment files to be imported. You can either select any email related <variable> like from, to, cc, subject etc. or enter a static value to be used.

Click Save to save the email capture job.

 

EmailCapture_step4.

Email Attachment Configuration