Installing Docsvault > Updates from Previous Version

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warning IMPORTANT
Do not use these steps if your Docsvault version is older than v4.0. Please contact support for upgrade steps to the latest version.

 

 

Steps to Upgrade Server Side:
 

Backup your data: Backup your current data. Although we don't anticipate any trouble it is good idea to always have a backup.

 
Download the latest version of Docsvault setup files from your Client Center Login.

 
Stop Docsvault services (Docsvault Server, Docsvault OCR and Docsvault jobs) from under the services node in the server manager dialog. Note: do not stop the SQL server service. Exit the server manager once services are stopped.

 
Install the server side over existing installation and follow the on screen instructions. Once the install is complete, run the Server Manager to start the upgrade process. Note that the migration will take long (upto 30 mins) if you are updating from v4.x.x.

 

NOTE: If you have v4.0.x installed, please first uninstall the Docsvault Server manually (keeping the data and settings when prompted)  before installing the new version.

 

 

Steps to Upgrade Desktop Client Side:

 

Use the new client installation file to install the latest version over the current version. It is not required to uninstall the prior version as the new installer will do that automatically.

 

 

Steps to Upgrade Web Client Side: [Enterprise Edition & Ultimate Edition]

 

Important: Please manually uninstall the web application from Windows Control Panel > Programs and Features first. New Web application cannot be installed directly over the old one due to many new configuration changes.

 

Use the new web client installation file to install the new version on your machine and follow the on-screen instructions. Click on Setting up Web Client to learn how to set Docsvault Web application.