Knowledgebase : Installation, Setup and Update
This happens if you have a firewall application on your PC that is blocking Docsvault's access to the internet. Docsvault needs to access the internet just this one time for communicating with our activation server. Most firewalls would warn the user when...
SQL database server hosting Docsvault data needs full control over the storage devise to ensure proper writes of data and hence it requires data to reside on a drive that is physically connected to the server machine. So your data cannot be stored on a si...
A Client connection to the server can fail due to following reasons. * A firewall on the server side is blocking connections to the Docsvault background service. Docsvault adds all necessary exceptions to the Windows Firewall during installation. Howev...
No, the same login that has been created for Docsvault desktop client can be used to login from the web client interface.
Although Docsvault Small Business Edition can work with MS SQL Server 2008/2008 R2 Express, Standard or Enterprise, the Docsvault Configuration Wizard automatically downloads and installs the free MS SQL Server Express 2008 R2 by default so you do not ...
This happens as one of the new MS update has broken Docsvault installers ability to create proper shortcuts. You will need to run the command prompt as the administrator user and then run the Docsvault Client msi installer using following steps. * Run ...
There are two main types of data to be stored. The actual files/documents that you import into the system and the related metadata like document profiling, user settings, etc. Docsvault stores the document metadata in SQL database tables. The files...
Yes it is possible to host Docsvault SQL server database on a NAS device using the iSCSI interface (any good NAS will support this). To achieve this, follow the general steps below: * Configure an iSCSI target on your NAS device from your NAS's interf...
For up to date system requirements information, visit the following link: http://www.docsvault.com/products/document-management-software-system-requirements.html [http://www.docsvault.com/products/document-management-software-system-requirements.html]
MOBILE APPS SYSTEM REQUIREMENTS For iPhone or iPad: iOS 6.0+ For Android Phones or Tablets: Android 3.0+ SECURE WEB CONNECTION A secure web access (using trusted SSL cerfificates for your domain name on your IIS web server) must be configured and ...
To move your current Docsvault edition to a new computer follow the steps below: SERVER SIDE: * On the Docsvault server computer, note the current version of Docsvault you are using by opening the server manager dialog and clicking on the 'Licensing...