Troubleshooting and Tech Help > Log Files Location

Here are the default locations of various log files that the application generates on the Server, Desktop Client and the Web side:

Docsvault Server:

List of log files found on the machine where Docsvault Server is installed. The default location is
C:\ProgramData\Docsvault or simply type %programdata%\Docsvault in Windows explorer.

•Docsvault Server

oLog File: C:\ProgramData\Docsvault\DVServer_Log.log

•OCR Log

oLog File: C:\ProgramData\Docsvault\DVOCR_Log.log

•Email Capture Log

oLog File: C:\ProgramData\Docsvault\DVEmail_Log.log

•Import Job Log

oLog File: C:\ProgramData\Docsvault\ImportJobs_Log.log

•Update Log

oLog File: C:\ProgramData\Docsvault\Update_Log.log

Note: Docsvault automatically creates a new log file when the log file size reaches 5MB in size. The existing log will be renamed with <log filename>-OLD tag and any current old logs will be purged automatically.

Docsvault Desktop Client

List of log files found on the machine where Docsvault Client is installed. The default location is
C:\Users\''username''\AppData\Roaming\Docsvault\ or simply type %appdata%\Docsvault in Windows explorer.

•Docsvault Client

oLog File: C:\Users\''username''\AppData\Roaming\Docsvault\DVClient_Log.log

•AI Tools Log

oLog File: C:\Users\''username''\AppData\Roaming\Docsvault\AITools_Log.log

Docsvault Web Client

List of log & config files found on the machine where Docsvault Web Server is installed.

oLog File: C:\Program Files (x86)\Docsvault Web\Log\DVWeb_Log.log

oConfig File: C:\Program Files (x86)\Docsvault Web\Web.config