| 1. |
With the error message on the screen, press Alt+Print Screen |
| 2. |
Click Start > Programs > Accessories > Paint to start the Windows Paint Program. |
| 3. |
Choose Edit > Paste to place the screen image into Paint. |
| 4. |
Choose File > Save As to save the image, making sure to provide a name to the file when prompted. |
| 5. |
Upload the saved file by clicking on the "Browse" button below. Then, find the file and press "Open". |