The law firm of Glusing & Muher, LLC. gets fast access to customer’s information enabling them to provide outstanding customer service using Docsvault.


What problems were you having?

Managing files. When receiving a call, looking all over the office for a document in a file. Very time consuming, inefficient and produced poor customer service.

Has Docsvault helped you solve these problems? How/Why?
Docsvault has changed our office dramatically. No longer are we running around trying to find a piece of paper in a six inch file which could be anywhere in multiple offices. When a client calls, I am able to talk to them immediately and knowingly about what is going on in their case. The clients are happier and so am I.

What do you really like about Docsvault:
The simplicity and familiarity of the interface. It just makes sense. Uses a logical setup for the files, folders and cabinets.

What would you tell another company who was considering using Docsvault?
Do it, immediately. The product is excellent, stable and it works and is implemented easily. Just buy some scanners. The Docsvault service has been excellent as well. They have been great and have answered all of my needs quickly and resolved any issues that arose.


Frank Muher
Glusing & Muher LLC
Law Offices

Harry Dao Insurance Agency reduces legal risk by protecting critical information of their clients using Docsvault.


What problems were you having?

Constantly could not find files that may be in use by others, or misplaced. It was hard to keep track of who did what, and our office was getting more and more cluttered with ugly file cabinets filled to the brim.

Has Docsvault helped you solve these problems? How/Why?
Yes, the audit system is great. Now we can all find files and open files on multiple computers at the same time. Also we have started to decrease the amount of files.

What do you really like about Docsvault:
I love how customizable Docsvault is. Now I can store multiple phone numbers, emails and other features easily. Also it is easy to make changes.

What would you tell another company who was considering using Docsvault?
I would tell them that it is a worth investment. I was offered alternatives but at about 4000$+. I bought Docsvault for $1000. Though i had to do more customizations, I believe that is the best for shaping the program to our needs. Other companies will not give you as much flexibility!


Hennry Dao
Harry Dao Insurance Agency, Inc
Insurance Agent

Symons Accountancy, Tax Preparation and Accounting firm uses Docsvault to scan, capture and manage the volumes of paper related to client accounts.


Has Docsvault helped you solve these problems? How/Why?
E-storage is great.

What do you really like about Docsvault:
Docsvault converts documents to pdf to store so that changes cannot be made to a permanent document.

What would you tell another company who was considering using Docsvault?
The price is right and the storage is easy.


Elizabeth Symons
Symons Accountancy
Tax preparation and accounting.

Docsvault helps American Endowment Foundation to reduce their paper trial and save on printing costs.


What does your company do?

Public charity foundation doing donor advised funds

What problems were you having?

Too much paper and not having access to files easily.

Has Docsvault helped you solve these problems? How/Why?
Less paper printed and most documents are now up on docsvault for easy access. Also being backed up nightly.

What do you really like about Docsvault:
  • I like the interface which is similar to win XP - was easy to install.
  • Able to print easily to Docsvault.
  • Interface with Office products.
  • Search and linking features.
  • Modify options such as splitting & extracting pages, rotating, etc.
  • Cost is reasonable and support has been very good.

What would you tell another company who was considering using Docsvault?
I would recommend that they try it.


Gail Tobin
American Endowment Foundation
Public charity foundation

CN Group Inc, manufacturing and consulting services successfully reduced their paperwork load using Docsvault.


What does your company do?

Consulting Services / Manufacturing

What problems were you having?
Too many documents

Has Docsvault helped you solve these problems? How/Why?
Yes. By reducing the amount of paperwork we keep due to easy access to repository.

What would you tell another company who was considering using Docsvault?
I have recommended your package and I get positive feedback.


Jerry Duenas
CN Group Inc
Consulting Services / Manufacturing

Edward Bradburn uses Docsvault to store his paper documents into a single secure, searchable repository


What problems were you having?

I was basically facing three problems:
  • Documents always saved somewhere else on the disk
  • No versioning of documents could be maintain
  • Hard to find documents at the right time

Has Docsvault helped you solve these problems? How/Why?
Yes, certainly. Just one repository for everything. If I want to save things, I just back up Docsvault. And the searching/metadata features are very good.

What do you really like about Docsvault:
  • The ability to add custom fields, the interface is clean and simple
  • Backup and export is quick and easy
  • Non-proprietary format for storing files
  • Generally, the program "feels" right; it does the job and keeps out of the way

What would you tell another company who was considering using Docsvault?
I think it is the best freelance tool available, whether commercial or open source. I have tried many, many different tools and DV is the best of the bunch so far.

Edward Bradburn
Translator & Proof Reader

Jeff Johnson Jeff Johnson manages to digitize all his paper documents and easily email them using Microsoft Outlook with Docsvault plugins.


What problems were you having?

too many paper files & difficult to access

Has Docsvault helped you solve these problems? How/Why?

Yes, good organization, eliminated filing so now all papers just thrown into archive box, quicker access to information.

What do you really like about Docsvault:
  • love simple file structure and ease of use (no complicated database)
  • like fact that files are compatible and accessible by windows, etc. and not proprietary
  • like PDF function...all my files are scanned to PDF at 300DPI color -constantly send PDF files over email...email attachment function works very well with MS Outlook
  • I like that the files are non-proprietary in case Docsvault goes out of business or I want to change to another program someday. With so many documents being put into a system it's important to have longevity and protection of the information.


What would you tell another company who was considering using Docsvault?
  • super easy to use
  • no limit on number of files

Jeff Johnson

Lisa Beasley finds Docsvault easy to use and indispensable.


What does your company do?
I use Docsvault for financial records, home inventory scan receipts,... and the list keeps growing.

What problems were you having?
My problems before aquiring Docsvault was trying to figure out a way to keep track of all the scanned paperwork I had. I wanted to take my home finances to the next level but one of the biggest drawbacks was lack of organization of files. Windows is pitiful even with just putting files in a directory structure. I had read about MS Share Point for businesses and decided there had to be something akin to that for home use, home office or just organizing.

Has Docsvault helped you solve these problems? How/Why?
Docsvault helped me organize my electronic life with the PDF software and the electronic file cabinet structure. Since installing it, I've re-organized how I store hard copies in my file cabinet and structured the Docsvault directories to match. It's very flexible, and I have changed my organizing style several times as I try one thing...don't like it...then shuffle the file structure. The biggest boon to me is the pdf interface. I keep finding more and more things to scan in and use Docsvault as my primary organizational base.

What do you really like about Docsvault:
The flexibility in the file structure and the pdf scanning/editing functionality!! The price range is good and the capabilities of the software are more than any of the open source competition I checked out when first looking for a document management program..

What would you tell another company who was considering using Docsvault?
Just Buy It! As you use it, you will think of better ways to organize your structure. It's easy to move the files around. Your way of thinking how you can apply the software to your business/home will change as you use it. It becomes more and more indespensable.


Lisa Beasley
Researcher

Philip Brown, retired plays with Docsvault and is impressed by its simple implementation and usage.



Has Docsvault helped you solve these problems? How/Why?
I use your product to record many documents that I have collected over the last several decades and still receive on a daily basis. It is purely used for pleasure not work - I have had to retire through ill health and I looked at several possible solutions to record all those documents but Docsvault looked the easiest and cost effective to use and this has been borne out in practice. If one can ever say they enjoying using a computer then Docsvault is one of those programs that makes it possible. It's just simple and straightforward to use right out of the box. Definitely a KISS type of product


Philip Brown

Docsvault helps Lyulph Lubbock get organized and move to digital documents.


What problems were you having?
Safe repository was lacking and I kept mislaying files.

Has Docsvault helped you solve these problems? How/Why?
Yes. Mainly because I can file things under multiple folders.

What do you really like about Docsvault:
The interface is good.

What would you tell another company who was considering using Docsvault?
Very nice for the price.


Lyulph Lubbock