Installing Server and Client

This section provides step-by-step instructions to install Docsvault Small Business Edition's Server and Client sides. Please read the following carefully. For further assistance, you can contact our support team by submitting a ticket on www.docsvault.com

Security Applications Warning:

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Firewall applications can prevent communication between Docsvault Client and Server. The Docsvault executables i.e Docsvault server and client along with the Firebird service on the server should be added to the exemptions/allowed list of the firewall. If you have any personal firewall application like McAfee, ZoneAlarm, Norton etc. or if Microsoft's inbuilt firewall is on, it can block Docsvault from accessing the network. Normally, such firewalls will warn the user when Docsvault tries to access the network. Just instruct your firewall to always allow Docsvault to access the network. However if the firewall does not pop up such warnings, you will need to explicitly add the following Docsvault executables to your firewall exceptions/allowed rules:

Docsvault Client Side:

- dvClient.exe (by default located at C:\Program Files\Docsvault SB\Client\)

Docsvault Server side:

- dvServer.exe (by default located at C:\Program Files\Docsvault SB\Server\)

- fbserver.exe (by default located at C:\Program Files\Docsvault SB\Server\Firebird\bin\)

If your firewall is port based, please allow TCP traffic on these two ports - 3050 and 3831.

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If you have a registry protecting application installed on your machine it should popup a message asking for your permission to allow the installer to create its registry keys. However some applications might silently block the installers access to the registry which may lead to improper installation. In such case you might have to turn off or add Docsvault installer to the allowed list of any such security application before installing Docsvault.

•	If your OS is Windows Vista, make sure the User Account Control option in Vista is turned off. This can be done from the Control Panel > User Accounts and by clicking on the ‘Turn User Access Control on or off’ link. You can turn this option back on if you wish once the installation is successful.

Notes:

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Docsvault uses Firebird SQL server as its backend which will be installed automatically. However, if your PC already has Firebird installed, then Docsvault will attempt to use the current Firebird installation. If Docsvault is unable to locate the path of Firebird or if the default server admin password has been changed by some other application, then a pop-up dialog form will prompt you for the current password for the SYSDBA user. Enter the current password and the path where the Firebird Database Server is located. (Example: C:\Program Files\Firebird\Firebird_1_5).

•	If Firebird server exists and no other application is using it, please uninstall it and then install Docsvault to ensure a smooth Firebird installation.

Information:

•	Docsvault uses TCP port numbers 3831 and 3050 for communications between the client and the server.

Notes:

•	Docsvault SB v3.5 now supports terminal services for Docsvault clients. You can now access Docsvault clients remotely using Microsoft Terminal Services.