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What
are the requirements for becoming a reseller? |
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To become a reseller you will
have to buy a resellers (NFR) version of
the SB edition for a discounted price of
$199.99 to aid your demonstrations and presentations
to your customers. This purchase price will
however be refunded to you immediately once
you reach a $1000 sales target. We do this
only to ensure that the resellers program
is not misused by end users who do not intend
to actually resell Docsvault products. |
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Is there
an eligibility criterion to become a reseller?? |
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We do not have a strict eligibility
criterion as such and accept applications
even from small volume resellers. The decision
to accept or reject an application will be
taken after studying your application. |
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What
are the steps to become a reseller? |
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See the “How to get
started” topic above on this page. |
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Are
the status changes permanent? |
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Yes. Your hard work will not
be wasted. Once you achieve certain status,
it will never degrade. So also, there are
no average sale requirements to achieve your
next status. All your sales will be counted
towards your next status upgrade. |
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Who
will handle end user customer support? |
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As a reseller we expect you
to support your clients with basic installation
and usage which are surprisingly easy
with Docsvault. However, we will provide
all technical support at anytime using our
ticket based support system. If you are a
Gold or Platinum reseller, you can call us
directly on phone and speak to us. |
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Does
the end user have control over licenses
sold by resellers? |
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Yes. The licenses are assigned
to the end user. Once resold, a license cannot
be taken over by the reseller. |
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How
do I order a license for my customer? |
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Your control panel has the
tools to place new orders for your customer
as well as track your order history and your
commission status along with other features. |
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Can
I use the content, images and other information
from your website to promote a Docsvault
product? |
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Yes, you can use the content
and images on our website to promote the
product on your website as long as you do
not change the product names or misrepresent
the publisher of the product as yourself.
We will also provide you with other marketing
materials for promotional purposes. |
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Is there
an option of discounted selling to Non Profit
Organization/NGOs and Educational Institutions? |
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Yes, we offer our products
and services at a discounted rate to not
for profit institutions. Please give us the
details about the customer and we will decide
the discount based on that information. |
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Does
Docsvault provide any technical training
to the resellers? |
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We will provide free training
for the general usage of our software if
needed and will give you all marketing materials
we have that are not already available on
our website. |
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Does
Docsvault provide software products on CD or
in boxes? |
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No, not until there is a special
promotion. Generally, our software products
are sold as digital downloads and activation
keys. If there is a big order, we will need
approximately 4 weeks to deliver the software
in CD & boxes. |
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What
payment methods do you provide to the resellers? |
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The fastest and instant payment
method would be through credit cards used
in your own control panel. However we also
accept wire transfers and payments through
Checks. |
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How
do I get an evaluation copy or NFR copy? |
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To evaluate our products,
you can download
the fully functional 30 days trial version of
our products available on the downloads page
of our website. |
