Reseller Information

Docsvault offers the best value of anybody on the market today in Document Management Software for small businesses. We strive to develop and distribute software that is easy to use and affordable, but there is no way we can accomplish this without the help of our partners. Document Management software is one of the growing requirement in the small business sector today yet there are very few solutions that actually fit the SB needs and budgets. Your decision to make a foray into this market would be one of the best steps towards better revenue opportunities. Upon joining the reseller program, resellers immediately start earning a minimum of 25% commission for all sales.

Reseller Benefits

• Free reseller's copy for demos and presentations*
• Dedicated reseller contact to handle all your questions.
• Commission goes up with sales. No monthly averages to worry about.
• Dedicated Online Account to manage new orders, track previous orders, commission status, etc.
• Instant activation of your orders.
• Free technical training.
• Complete priority email/phone support.
• Sales, marketing and technical updates via emails and reseller logins.
• Early or pre-release access to product updates and new products.
• Promotional and Marketing material.

* free after minimum sales of $1000.

Commission Information

• With tiered pricing your commissions will go up with your sales.
• There are no sales averages to be maintained – all sales will be counted towards your minimum sales regardless of the time period.
• The reseller status changes are permanent and will not degrade to a lower level.

	Silver	Gold	Platinum
Commission Rate:	25%	30%	35%
Lifetime Minimum Sales:	$1,000	$3,001	$5,001
Payment Interval:	Monthly	Instant	Instant
Priority Email Support:
Priority Phone Support:

How to Get Started:

• Complete this form to apply for the Resellers Program. You can read through our reseller's agreement here. You will be required to agree to these terms during your first login to the reseller's portal.
• We will review the application and get in touch with you within 1 to 2 business days.
• Once the application is approved, you will receive a temporary username and password which will enable you to log into your Resellers Control Panel. The first time you log in, you will have to buy the resellers version of the SB edition at a discounted price of only $199.99. However this purchase price will be refunded to you as soon as you resell $1000 worth of Docsvault products.
• You will now be able to create your own username and password and start earning your commissions.
  
  

Reseller FAQs:

• What are the requirements for becoming a reseller?

To become a reseller you will have to buy a resellers (NFR) version of the SB edition for a discounted price of $199.99to aid your demonstrations and presentations to your customers. This purchase price will however be refunded to you immediately once you reach a $1000 sales target. We do this only to ensure that the resellers program is not misused by end users who do not intend to actually resell Docsvault products.



• Is there an eligibility criteria to become a reseller?

We do not have a strict eligibility criteria as such and accept applications even from small volume resellers. The decision to accept or reject an application will be taken after studying your application.



• What are the steps to become a reseller?

See the "How to get started" topic above on this page.



• Are the status changes permanent?

Yes. Your hard work will not be wasted. Once you achieve certain status, it will never degrade. So also, there are no average sale requirements to achieve your next status. All your sales will be counted towards your next status upgrade.



• Who will handle end user customer support?

As a reseller we expect you to support your clients with basic installation and usage which are surprisingly easy with Docsvault. However, we will provide all technical support at anytime using our ticket based support system and call back phone support for clients who have active maintenance subscriptions.



• Does the end user have control over licenses sold by resellers?

Yes. The licenses are assigned to the end user. Once resold, a license cannot be taken over by the reseller.



• How do I order a license for my customer?

Your control panel has the tools to place new orders for your customer as well as track your order history and your commission status along with other features.



• Can I use the content, images and other information from your website to promote a Docsvault product?

Yes, you can use the content and images on our website to promote the product on your website as long as you do not change the product names or misrepresent the publisher of the product as yourself. A marketing kit is also available that can be downloaded from your Reseller Control Panel.



• Is there an option of discounted selling to Non Profit Organization/NGOs and Educational Institutions?

Yes, we offer our products and services at a discounted rate to not for profit institutions. Please give us the details about the customer and we will decide the discount based on that information.



• Does Docsvault provide any technical training to the resellers?

We will provide free training for the general usage of our software if needed and will give you all marketing materials we have that are not already available on our website.



• Does Docsvault provide software products on CD or in boxes?

No, not until there is a special promotion. Generally, our software products are sold as digital downloads and activation keys. For sizeable orders, we will need approximately 4 weeks to deliver the software in CD & boxes.



• Are there any exclusions on products that we do not earn commisions on?

The OCR add-on is the only product on which no commissions are paid because it is a royalty based product and most of the earnings are passed on to the OCR vendor. All other products are eligible for reseller commissions.



• What payment methods do you provide to the resellers?

The fastest and instant payment method would be through credit cards used in your own control panel. However we also accept wire transfers and payments through Checks.



• How do I get an evaluation copy or NFR copy?

To evaluate our products, you can download the fully functional 30 days trial version of our products available on the downloads page of our website.